AZIZAH IN TEAL

Known to have a symmetrical shawl in her kurung, this design draws inspiration from the regal RPA of Malaysia. The design exudes feminine character through the fluidity and movement of the fabrics, with subtle details adorned to the design.

Feature:

2 pieces modern kurung with attached shawl at the shoulder, with a mermaid skirt

Material:

Chiffon and Lining

Details:

Sizing  (Measurement all in Inches)

Shipping Information

Domestic Delivery
Postage fees for domestic delivery are as below:

• West Malaysia – RM 10 – RM15 (DEPENDING ON WEIGHT)
• Sabah & Sarawak – RM 15 -RM25
  **For the first 1KG and subsequent additional gram is as per Easyparcel fees rate.

International Delivery

• Singapore – RM 70 
• Brunei - RM150
• United Kingdom - RM198
• Australia - RM180
• Indonesia - RM150

 Shipping Policy

FUZANAMOKHTAZA would like to assure you that the order processing operation will still take some time due to our shipping schedule arranged by our team.

As per advice from our courier partner, do ensure that your delivery address is changed to your home address for the time being to ensure the parcel is not held in their Hub.

Shipped Out
Products are shipped out every Wednesday & Thursday using Poslaju courier.

PRIORITY SHIPPING
Pick-up or delivery can be arranged once the purchase is done. You may arrange for a runner to pick your item up at our boutique.

Ready Stock Item

We will announce when the item is ready and it will take 3-5 working days for delivery within Peninsular Malaysia excluding the packaging process 7-10 working days for delivery to Sabah and Sarawak excluding the packaging process. This depends 100% on the courier service employed

Return & Refund

Please email us at sales@fuzanamokhtaza.com. The product needs to be returned and the refund process may take 5-7 days. We are not paying for the shipping cost

Return for Exchange

7-Days Exchange Policy

We strongly recommend that you measure yourself accurately according to the size chart before making a purchase to avoid the unnecessary process of exchange.
You have 7 calendar days to return an item from the date you received it.

Please take note that you can only exchange goods bought at FUZANAMOKHTAZA website and NOT via other platforms such as ISETAN or other pop-up stores.

Exchange policy is granted for ONE time per transaction.
To be eligible for an exchange, your item must still have an attached original tag, unused, and returned in the same condition as you received it. If the item that you wish to exchange is out of stock, you can choose to exchange for any item, which is subject to stock availability. If the price of the exchanged item is lower than the returned item, the difference will not be refunded.
Exchange is strictly subject to stock availability.


TAKE NOTE 

Kindly check your body measurement carefully before you add your cart because our policy is "NO REFUNDABLE". We do not take any responsibility due to wrong size chosen or any changing in mind.

Sale Item

Due to the high volume of orders, the sale item will be shipped out by turn within 7  working days.

Frequently Asked Questions:

Purchase Reminder:

Due to the nature of our manufacturing, all number measurements stated are approximate and variations of/up to 1 inch may occur.

Due to lighting/monitor, calibrations colors may vary slightly from the picture. We strive to make our colors as accurate as possible

**This purchase comes in dust bag and Additional RM45 to add on box for gift

Return for Exchange

Please email us at sales@fuzanamokhtaza.com.
Alternatively, If you discover that you have made a mistake with your order after you have submitted it to the site, please contact sales@fuzanamokhtaza.com We will try our best to respond to your request within 3 working days.
The product needs to be returned and the exchange process may take 7 days and the shipping cost shall be paid by the customer.

7-Days Exchange Policy

We strongly recommend that you measure yourself accurately according to the size chart before making a purchase to avoid the unnecessary process of exchange.
You have 7 calendar days to return an item from the date you received it.

Please take note that you can only exchange goods bought at FUZANAMOKHTAZA website and NOT via other platforms such as ISETAN or other pop-up stores.

Exchange policy is granted for ONE time per transaction.
To be eligible for an exchange, your item must still have an attached original tag, unused, and returned in the same condition as you received it. If the item that you wish to exchange is out of stock, you can choose to exchange for any item, which is subject to stock availability. If the price of the exchanged item is lower than the returned item, the difference will not be refunded.
Exchange is strictly subject to stock availability.

We do not accept an item that has been worn, used, altered, or damaged other than with original manufacturing defects. In other words, damaged, worn, soiled, or altered returns that we reasonably believe have been used or worn, will not be accepted. If the item you receive is faulty, please contact our Customer Service Team and provide your Order number, your name and address, details of the product and the reason for return, and whether you require a replacement.

Upon receipt of the products, we will examine them and we will advise you on the status of the replacement via email as soon as practicable.

You will be responsible to bear the shipping costs for exchanging your item. Shipping costs are also non-refundable.